BetterHelp Reviews

BetterHelp has been such a gift. It is reasonably priced and extremely convenient. My therapist has been an excellent match.

Dr. Kim has been my therapist for three months now. In that time period I have made leaps and bounds in my healing. I am just astounded by her approach and the multiple modalities she uses to address trauma, validate emotions and provide multiple avenues for healing. I heard about Eye Movement Desensitization and Reprocessing (EMDR) and its capabilities of rapidly healing PTSD however I was always hesitant about inquiring further and when I was ready for EMDR, I couldn’t find a qualified therapist to assist. I searched the web to find someone qualified and finally found Dr. Kim. EMDR, is only one of the many tools in her arsenal that she uses in her therapy sessions. Our EMDR session left me with a new level of calm. Anxiety over issues that I had been dealing with for years seemed to simply disappear, it has been remarkable. I am in utter disbelief. With a doctorate in therapy and over 20 years of experience, Dr. Kim is an incredible gift to her patients. She has helped me more than I could have ever imagined, and I am grateful to the Better Help platform for making it easy to have my counselling sessions overseas in Dubai while she is in the USA.

BetterHelp offers a great way to get help at anytime. The counselors are prompt with their responses to any question or request that is asked. During the sessions their counselors are very attentive and treat you with the upmost respect. It always makes me feel good knowing my concerns are being taken seriously. The app has allowed me to live a better life by getting things off of my chest each week and allows me to continue my self growth in a very healthy manner. I am thankful that I found this app and signed up to get the better help I needed.

I have had my BetterHelp account since MAR2021. Finding a counselor was a tedious process for me. When I was matched with Leslie I was ecstatic! Leslies list of expertise and welcoming messages really seemed to be genuine; it helped ease me even more into returning to therapy consistently.
I set up my first appointment with Leslie while I was visiting my sister in TX. I was unaware that you cannot receive remote therapy from anywhere outside of your resident state. I was also unaware that the app converts the time zone for both you and your therapist automatically. I was under the impression I had to adjust the session time to my local time. I received text messages me alerting me of my appointment. I logged on and waited. I messaged Leslie confirming my appointment as the time slot passed, no response. I was alerted I had MISSED my appointment via BetterHelp app notifications. I messaged my counselor and rescheduled again. There was no response. When the next appointment arrive I was sure to be early. The same thing happened! I messaged Leslie and explained what was happening. They finally responded, "I only serve people in Washington State at the time of services, so I cannot provide you services in Texas. If you would have explained your situation clearly and honestly from the beginning it would save everyone time."
My pre therapy form/questionaire was very detailed and personal. Im a "cut to the chase" kind of person. There was no problem solving, no empathy, and certainly not BetterHelp. I did NOT have a session with Leslie Cullen, just this experience.
It truley seems BetterHelp counselor qualifications are very low and make it easy for anyone with any qualifications in the field to utilize the app as a source of income remotely. Both counselors I spoke with before each of the sessions made me uncomfortable and seemed like they lacked all empathy. It seemed they were both just here to make money.

I have been seeing Julie here every week and I can say with absolutely positivity that I am getting better. I have been putting therapy off for quite some time and the ones I have been matched with in the past from other services have not been very helpful.
BetterHelp is self explanatory. Their app is the easiest thing in the world to use, and my therapist is a journal log or video session away. She’s super kind, helpful and understanding. I couldn’t ask for anything better. I can’t wait to see who is at the end of all these traumas and issues.

Therapists were unavailable most of the time and I had to wait for 2 weeks to get an appointment. They were very shallow as well. It was hard for me to lead the conversation into actual problems that I faced because the therapists always limited themselves to small talk. Overall the service is useless for people who actually want to work on their psychological problems

I have been on this site for 3 weeks. I would recommend anyone who is curious to try this site out. It may work out in your benefit!

Better help really helped me get the support that I needed and has helped me get back to the life I want to live. I was lucky to have been matched up with a great therapist!!

Betterhelp has been extremely helpful in overcoming personal challenges and giving me the right perspective through their genuinely caring counselors!

Oliver Harper and this service has helped me through tough times.

I've been recieving excellent help for my ADHD and anxiety.
I feel like my counselor really listens to my priorities and helps me come up with strategies to correct thinking errors. If something isn't working, she listens with patience and kindness. She's taught me the importance of creating a script for my trauma and being able to repeat that over if I need other therapists in the future.

After making one month payment for the therapy I have chosen a counselor. Although she accepted me as a client she was not responsive and I lost my time and energy with her. I chose a second counselor. We have arranged an appointment. After waiting for the appointment she cancelled it at the very last minute saying that her husband is ill. And she did not guide me the other day even though she has promised. I have found a third counselor. In our first session he told me that I need emdr and we could do it in the next session. I have waited for the next session but his camera was not working which is necessary for emdr. We have arranged a third appointment. One day before he told me that his camera will not be working. He told me that it is because of the hurricane. I would like to quit my membership and get a full refund but they do not accept.